Camera Positioning:
- Angle: 30–45° downward angle for optimal gesture visibility.
- Height: 2.5–3.5 meters is the sweet spot.
- Focus: Each camera should cover a single aisle, centered.
- Avoid: Too-wide field of view, side angles, low resolution.
Opening Hours:
- Go to Stores → Opening Hours to set your schedule.
- Veesion only processes alerts during your configured hours.
- 24h operations: Reserve a 1-hour daily restart window for servers.
Sensitivity Settings:
- Go to Stores → Gestures to adjust detection sensitivity.
- Choose a preset (Essential, Moderate, Maximum) or use Expert mode.
🎬 Interactive tutorial: Manage gesture settings
Daily Best Practices:
- Qualify every alert promptly.
- Check cameras regularly — make sure your camera setup hasn't changed and still covers the areas you would like us to monitor.
- Report undetected gestures via Accounts → Declare an Undetected Gesture.
- Keep your team active on the app (3+ users per store).