We're always here to help! To make sure you get the right assistance as quickly as possible, please use the following channels:
Urgent System Issues:
Send us a message through the app.
Non-Urgent Requests:
Email us at support@veesion.com.
Once we receive your request, our support team will open an internal ticket with our tech department and pass all updates and resolutions back to you.
Hardware & Network Note:
For issues involving your physical cameras or internet connection (outside of the Veesion AI or app), please contact your hardware provider or ISP directly.