How to run an effective test:
- Look at the camera or stand to the side
- Pick up a product and hide it in your clothing
- Walk out of the area with the product
- Don't wear an employee uniform
- Note the exact time and camera name
We recommend contacting us before running any test. This allows us to confirm everything is running correctly and to brief you on the types of gestures to perform — and which to avoid. Our AI is trained to detect real theft behavior, so simulations can sometimes produce unexpected results (e.g., if products are restocked immediately after, or if the gesture isn't clearly visible to the camera). Letting us know in advance ensures the best test conditions.